Quality

Our primary objective is the well-being and satisfaction of our customers.

We ensure our quality through rigorous production controls, certified on 16/10/2017.

The goal of the implemented quality management system is to ensure that the organization understands the needs of its customers, carrying out the handling and marketing of horticultural products with a level of quality that meets their requirements and provides them with satisfaction.

To achieve this purpose, we focus our efforts and dedication on:

  • Developing an effective food quality and safety system, which is the responsibility of all employees and is fully supported and endorsed by management.
  • Management is committed to providing safe products for consumers’ health through rigorous production controls and strict compliance with hygiene, HACCP, and food safety regulations across all processes and facilities.
  • Providing our clients with the services related to our activity, meeting their needs and, whenever possible, exceeding their expectations.
  • Ensuring that the company complies with legal, regulatory, and any other requirements voluntarily assumed.
  • Establishing a solid supplier base, fostering close collaboration with them.
  • Providing our staff with motivation, training, information, equipment, and infrastructure that allows them to perform their tasks with optimal efficiency.
  • Continuously improving our processes and services through management principles based on quality and participatory leadership. This also involves determining the means to prevent non-conformities and eliminate their causes.

This quality policy and the commitment of our management are supported by measurable and specific objectives, whose progress is monitored during management reviews of the system and is controlled through data analysis, always considering all applicable legal and regulatory requirements related to our activity.

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Location

Carretera de la Azucarera, Km 3,9
Antequera (Málaga)

Phone

+34 952 840 203

Email

info@horticultoreseltorcal.com

Committed to Quality and Service

Fulfilling our commitment to quality and service, increasingly demanded by consumers, we have implemented the ISO 9001:2000 quality standard and obtained the GLOBAL G.A.P. certification in our Cooperative.

Horticultores El Torcal S.C.A. has received a grant from the European Union under the European Agricultural Fund for Rural Development for the improvement and modernization of packaging processes and digital archiving.

An incentive has also been received from the Andalusian Innovation and Development Agency IDEA, part of the Regional Government of Andalusia, amounting to €56,747.57, co-financed 80% by the European Union through the European Regional Development Fund (ERDF), for the implementation of the High-Efficiency Self-consumption Photovoltaic Installation Project at Horticultores El Torcal. This project aims to promote a cleaner and more sustainable economy.

Horticultores El Torcal S.C.A. has also received a grant from the European Union under the ERDF Operational Programme for Andalusia 2014-2020, financed as part of the EU’s response to the COVID-19 pandemic (REACT-EU), to compensate for increased natural gas and/or electricity costs faced by SMEs and self-employed workers particularly affected by rising energy prices due to Russia’s aggression against Ukraine.

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